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Massachusetts 211HELPSteps

We’re Here to Help

Connect to Health and Human Resources Across Massachusetts

Every day people face challenges and don’t know where to turn to for help. Responsibly, Mass211 has reached out with its online platform 211HELPSteps. Now, individuals can search and connect to local health and human service resources across Massachusetts from any desktop or mobile device.

With 211HELPSteps, members of the community can easily discover many programs that support their basic needs. By entering their location, users get resources for food, housing, child care, transportation, plus support and services for mental and emotional health. Optionally, the search bar and its filters can also narrow down results fast.

Do you know someone that needs help? If so, the platform gives users the ability to share resources anonymously by text, email, or download a PDF. As a centralized hub of a wide range of assistance programs, 211HELPSteps is the essential shortcut for individuals and families to find the community resources they need.

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