Reviews, Testimonials, & Success Stories
Recognition by Clutch
Recognition on Clutch as a Leading Software Developer
Blackburn Labs earned recognition on Clutch as a Leading Software Developer for the year, as well as being featured as a top AI company this year.
“Their work ethic is extraordinary and they deliver what they promise, when they promise. I cannot say enough good things about them and we will never use another developer.”
Smart. Detailed. Innovative. Efficient. All the things you want in a Dev Shop that you never find. Blackburn has it in spades. Best Dev Shop I’ve ever worked with, and I have worked with many. You will not be disappointed.
Can you share any outcomes from the project that demonstrate progress or success?
The app was developed quickly and efficiently. The app was approved in a timely fashion.
How effective was the workflow between your team and theirs?
Rob and his team were extremely effective communicators. They have a system that was easy to use and enhanced our ability to keep the project moving forward with transparency.
What did you find most impressive about this company?
We have dealt with other developers over the past 10 years. Every one of the interactions was fraught with over promises, under deliveries and poor communication. We didn’t have a single one of those problems with Blackburn Labs. Their work ethic is extraordinary and they deliver what they promise, when they promise. I cannot say enough good things about them and we will never use another developer. In addition, Blackburn proposed unique, innovative solutions to problems that had plagued us for 10 years.
Are there any areas for improvement?
I can’t believe I am saying this about a development team, but not a single thing. Blackburn Labs is exceptional.
“…, he was able to write optimized SQL queries that processed vast amounts of complicated data to generate useful reports. It was a task that would have overpowered most developers.”
I’ve worked with Rob as a Developer on a number of projects. His deliveries are always on time and top quality. Additionally, he is a gifted problem solver. He is able to digest and conquer even the most complicated technical challenges. For one project, he was able to write optimized SQL queries that processed vast amounts of complicated data to generate useful reports. It was a task that would have overpowered most developers. I will continue to reach out to Rob to help with my projects in the future.
“They were very professional and often went above and beyond the scope of work.”
Can you share any information that demonstrates the impact that this project has had on your business?
By switching from a completely paper-based process to the new app, we’ve been able to scale our services to better care for our patients. The app features a user-friendly frontend, and we can collect data through the backend. There’s also an algorithm calculator for specific disease states.
How was project management arranged and how effective was it?
Rob worked side-by-side with our internal team and was super flexible. He wore many hats depending on the task at hand, serving as an independent contractor, a manager, and a trusted confidante who could shed light on large, strategic build concepts.
What did you find most impressive about this company?
Blackburn Labs introduced us to several industry best practices, including agile/Scrum methodologies, test-driven development (TDD), behavior-driven development (BDD), and continuous integration (CI). They were very professional and often went above and beyond the scope of work.
“I have never had an experience as good as that one, with any development team.”
I worked with Rob as a marketing exec specifying a very difficult web service. I have never had an experience as good as that one, with any development team. His coaching showed that he was fully aware of the commercial side of the business. His team was phenomenal and very loyal to both he and the cause. I wish I was still working with him, as I would have held him forever in my reach. Any company would be joyous to have him.
Rob understands how the commercial side of business runs, so he can make connections and recommendations that make sense and bring the right level of challenge to your thinking as well.
“The aspect of Rob’s work we appreciated the most was his willingness to teach us about his process. It’s one of the reasons why I’d like to continue working with Rob in future engagements.”
What evidence can you share that demonstrates the impact of the engagement?
Rob delivered the highest level of results, going beyond our expectations. He’s greatly impacted our ability to plan the project, and though we haven’t started the implementation process yet, we’re extremely pleased with the work he’s done. He’s had a significant impact on the project.
How did Blackburn Labs perform from a project management standpoint?
Our project manager is an expert in what he does. We had weekly meetings with Rob, where he presented his work through PowerPoint, and we, in turn, provided feedback and asked additional questions. These meetings helped us build an overview of available technologies, as well as construct plans involving timelines and cost for the next phase of our project. It was very effective.
He provided a transparent tracking system so that we could track his work every step of the way. They provide transparent and effective project management that exceeds expectations.
What did you find most impressive about them?
The aspect of Rob’s work we appreciated the most was his willingness to teach us about his process. He always explained why he recommended a certain technology over another in a clear, concise way that was very helpful to us. It’s one of the reasons why I’d like to continue working with Rob in future engagements.
“I wish I could have worked with him longer to have learned more.”
Robert is extremely talented and passionate about his work, and also very helpful, informative, and patient with instruction. He is also fun to work with, and taught me a lot while we worked together. I wish I could have worked with him longer to have learned more.
“… always available when we had questions or needed something.”
Though I served as the Marketing Director for several branches of Primary Residential Mortgage, Inc., my specialty definitely was not in website development. Our site was outdated, the back end was clunky and it was certainly not mobile friendly. After asking around, I received Rob’s information and reached out to have him work with us to develop a new, cleaner and more user friendly site (both on the back end to make our own updates and changes, as well as for our clients).
Rob worked diligently to meet all of our criteria, providing insight and suggestions, and making changes when we wanted to “guess and test” our theories on how we wanted it to look and work. Rob got the job done quickly and efficiently, and was always available when we had questions or needed something.
Rob knows his stuff and is a pleasure to work with. I have passed his information on to anyone who has come to me looking for assistance with websites, landing pages, etc. I would highly recommend Rob to anyone who needs help in this area, whether you know nothing and need someone to take charge and build something great, or if you know the basics but seek someone who can add that professional touch to what you’re trying to accomplish.
“With a wide ranged skill set accompanied by extreme diligence ensures that I will call on him for any project now or in the future.”
Robert is very insightful and highly knowledgeable in a lot of useful areas. He’s helped me on a few projects to date and has become an invaluable resource to me. His professionalism and work ethic is unmatched in my experience. With a wide ranged skill set accompanied by extreme diligence ensures that I will call on him for any project now or in the future.
“He went above and beyond to help us and I am more than pleased! I will definitely use him for further projects and cannot recommend him highly enough.”
I’d like to give more than five stars. Rob Blackburn was incredibly responsive, took the time to understand my issue and dealt with me- a non-tech person- in a professional and clear manner. He went above and beyond to help us and I am more than pleased! I will definitely use him for further projects and cannot recommend him highly enough.